Shipping costs & payment
Shipping costs within Germany:
– 0 – 2 kg: 4,99 €
– 2 – 5 kg: 5,99 €
– 5 – 10 kg: 8,49 €
– 10 – 31,5 kg: 16,49 €
Shipping costs outside Germany:
– 0 – 2 kg: 13,99 €
– 2 – 5 kg: 15,99 €
– 5 – 10 kg: 20,99 €
– 10 – 31,5 kg: €31,99
Delivery time and tracking
We ship your orders exclusively with DHL. As a rule, each order is processed within 24 hours on weekdays. DHL will deliver your package within 1-3 days in Germany. We process orders on weekends and holidays on the next working day. All our products are available at all times unless otherwise stated on the respective product page. If we have problems with the delivery of your order, we will inform you immediately and do everything we can to process the order as quickly as possible.
Shipping to packing stations and post offices in Germany
In Germany, you have the option to have your ordered goods delivered directly to a DHL packing station or post office. The advantage for you is that you don’t have to pick up the parcel in person, but can collect it around the clock from your chosen Packstation or post office branch. DHL will inform you by e-mail or SMS as soon as your delivery is ready for pickup. There are no additional costs for you.
Damaged goods
If your goods are damaged, please send us an e-mail with your name and the description of the damage to salt@bluesalt24.com. We will then contact you immediately and take care of the return shipment or reshipment free of charge for you.
With us you pay safely, quickly and conveniently. We have the following payment methods for you to choose from:
Paypal
When paying with Paypal you will be redirected to PayPal at the end of the order process. If you are already a PayPal customer, you can log in there with your user data and confirm the payment. If you are new to PayPal, you can sign up as a guest or open a PayPal account and then confirm the payment. The payment is usually received within a few minutes and your order can be processed and shipped immediately.
Credit card
When paying by credit card, the security of your data is our top priority. The legal requirements for credit card payment are very high in terms of security requirements. Our payment provider Stripe enables the payment process conveniently and securely directly in our check-out process. The debit of your credit card account takes place with the completion of the order
Direct bank transfer
Transfer directly to our bank account. Please use the order number as reason for payment. Your order will be shipped only after we receive the money in our account.
Almiran Import-Export GmbH – Sparkasse KölnBonn – IBAN: DE 5837 0501 9819 3223 3842 – BIC: COLSDE33XXX
Invoice
You will receive an invoice from us after the order. Please transfer the total amount within 14 days to the account indicated there.
Almiran Import-Export GmbH – Sparkasse KölnBonn – IBAN: DE 5837 0501 9819 3223 3842 – BIC: COLSDE33XXX